We'll update this article if we hear more. Google also recommends making a copy of the app data folder if there's space on your hard drive, until the sync issue is resolved. Do not delete or move the app data folder: Windows: %USERPROFILE%\AppData\Local\Google\DriveFS macOS: ~/Library/Application Support/Google/DriveFS.Logging in to other accounts, such as OneDrive and Dropbox may still be completely functional, however Google Drive will not allow sign-in at all. The Google Drive API returns two levels of error information: HTTP error codes and messages in the header. Do not click "Disconnect account" within Drive for desktop When trying to sign in to Google Drive for Auto-Backup, you might have experienced an issue where the sign-in window disappears before you are able to input your Google Drive account details.This error can occur from any one of the following. The Google Drive team has since posted that it is "investigating reports of an issue impacting a limited subset of Drive for desktop users." In the meantime: These errors mean that the request was unacceptable, often due to a missing required parameter. Currently, the thread of complaints has 217 users who clicked the "I have the same question." ![]() Google Drive users have been warned not to disconnect their account within the Google Drive for desktop app, after a spate of reports of files going missing from the cloud service.Īlarm bells began ringing last week on Google's community support site when some users reported files mysteriously disappearing from Google Drive, with some posters claiming six or more months of data had vanished.Īs noted by The Register, one user logged into Google Drive to find things as they were in May 2023, with everything saved since that date gone, despite attempts by Google's support team to help them recover the files.
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